Octopus Energy contact number. If you're happy with this, continue browsing. The Octopus Energy email address is: hello@octopus.energy. is owned by Octopus Investments (106 executives) 6 executives to email now Octopus Energy News Call Octopus Energy at +44 808 164 1088 We use cookies to provide a great experience. Our free service will put you through to a real person without the wait. Punane 56, 13619 Tallinn. Contact Email hello@octopus.energy Octopus Energy builds technology that reduce the cost of energy, improves customer experience and paves the way to a cheaper, greener, smarter grid. Join Octopus Energy on an interim tariff through this link, and we'll contact you to book a smart meter appointment once you've switched. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Please get in touch via hello@octopus.energy to let us know if anybody in the household is vulnerable or has any disabilities so our engineers can plan extra support as required. You can also contact their main offices in writing, though they do recommend that you either get in touch through the … THE ICE-STICK. 16th Oct. email recd. Bulb Energy Limited is a company registered in England and Wales (No 08469555). If you are unhappy with anything involving your energy account and experience with Octopus, you can place an official complaint in three ways. The app is free to download from the App store for Apple devices. It means we can fix your problems while you get on with your day. FIND RESELLER. Firstly, you can call the complaints team on 0333 344 2268. Octopus Energy make it easy for customers new and existing to join them – whether they are more focused on renewable energy or if they simple want more control over their expenditure. Changing your energy provider has never been easier. Speak to our energy experts and discover better energy. … Online is the best way to get in touch with our customer service team, 7 days/week (usually responding within a few hours). Want to chat to our team? If you have an urgent issue you can always call us for help. How can I contact Octopus Energy? Registered office: 33 Holborn, London, EC1N 2HT. Hey I'm Constantine, welcome to Octopus Energy! Phone lines open 9am — 5pm Monday to Thursday, and 9am — 4pm on Friday. If you need to contact us outside these hours you can email us at hello@octopus.energy and we aim to respond within a few hours. In the table below we have listed all the important Octopus Energy contact numbers for domestic and business customers - just scan the table to find the number you need. Registered number: 09263424. Message. 16th Oct. email recd. That's longer than we'd like, so if your query isn't super urgent, it may be better to try later. Octopus Energy also invests in wind generation, energy through the anaerobic … Punane 56, 13619 Tallinn. So I cancelled my Iresa DD, set up my Octopus Energy a/c & DD details then on 13th Oct. informed them I had done this. Talk to a real person - FastYou won't have to talk to a machine or wait on hold for hours. If you experience a gas or electrical emergency, it’s important to know how to get in touch with the appropriate services. Octopus Growth Companies +44 (0) 20 7710 2873. The easiest way to contact Octopus Energy is by phone, they have short wait times and a friendly UK based call centre where their trained advisors are always happy to take your calls. If you send a private message to one of the supplier’s accounts, a customer service agent will reply to you shortly. Create an account, submit meter readings, contact our support team, or access your statements Save hundreds of pounds a year with Octopus Energy compared to the average Big 6 energy … Octopus Energy make it quick and easy to get in touch with their customer service team by phone or email. Did you know that Octopus Energy receives great reviews online? On its website, Octopus lists its phone number as the last contact method, suggesting it is not the fastest or most efficient way to get in touch with the supplier. Whichever method you choose to express your complaint, you will need to provide the following information: The complaints team will work to find a satisfactory solution to your problem. To make a complaint to Octopus Energy contact: Call 0333 344 2268; Email issueresolution@octopus.energy; Write to Octopus Energy Ltd, 20-24 Broadwick Street, London, W1F 8HT. When using this Octopus Energy contact method, make sure your email is easy to read and you include all the details needed for the Customer Service Team to understand your question and provide a satisfactory response. If you suddenly lose electricity, you can call 105 to report it to your network operator. Emailing the Octopus Customer Service Team is probably the best way to reach out to the supplier with your questions. If the outage was not planned and only affects you, it might be there is a problem with your meter. Registered office: 33 Holborn, London, EC1N 2HT. Email: hello@octopus.energy. The team helps you choose a car, arrange an affordable payment plan, and installs an EV charger in your household. - Thank you for getting in touch and for setting up your direct debit. Our 0808 number is free to call from all UK mobiles and landlines. Octopus Real Estate – healthcare +44 (0)345 0404 555. Finally, you can write to Octopus by addressing your letter to: Octopus Energy, 33 Holborn, London, EC1N 2HT Alternatively, you can try to find a solution to your problem on the website’s Help & FAQ pages, but if you need to speak to an agent you can call the Octopus Energy contact number below. Energy for emailing. … Registered number: 0214436. Start for free today. Octopus energy has collected 260 reviews with an average score of 3.31. Your operator will be able to tell you if there is a general problem in your area or if it is unique to you, as well as if the power outage was planned. Contact us. Email us. If you’ve lost your heating or hot water, there might be a problem with your boiler or meter. Octopus Energy is a UK-based retail electricity and gas supplier specialising in sustainable energy.It was established in 2015 as a subsidiary of Octopus Group, a British asset management company.As of May 2020 the company had over 1.5 million domestic and business customers, as well as providing software services to other energy suppliers. Drop us a line to hello@octopus.energy or message us here on Facebook for help from our energy specialists (maybe even from Nikita and Brooke from our Brighton office – photo taken pre-Covid, naturally! M&S Energy is proudly supplied by Octopus Energy Ltd. Octopus Energy Ltd is a company registered in England and Wales. Please can you send your full address and a contact email address to hello@octopus.energy and I will make sure we get this put right immediately. Once you have submitted your name and email, you will receive an email from us to let you know where to send your link so we can put it on this page for you. Phone lines open 9am — 5pm Monday to Thursday, and 9am — 4pm on Friday. Sort out your energy query without waiting on hold. If there's anything else I can do for you, please let me know. Let's walk through it together You can contact a gas safety engineer on 0800 408 5500. Sometimes things go wrong and you might find you need to complain to the supplier. Correspondence address. Octopus Wealth +44 (0)20 3350 1598. Octopus Energy Ltd Contact us. Go explore. However, sometimes calling is necessary. Either way, if you need to call, you can ring Octopus Energy at 0808 164 1088 Representatives are availabe Monday through Friday from 9am to 5pm. Octopus Energy supplies 100% renewable energy and adds it to the national grid, mixed with energy from other sources, and finally piped out to houses and businesses in the UK. In these details, you will be able to find Octopus Energy’s phone number, Octopus Energy’s address, Octopus Energy email as well as Facebook, Twitter and other social networks that Octopus Energymay be subscribed to. To get an emergency appointment for a new meter, you can use one of the following Octopus Energy contact options: If you can smell gas in your home, you need to: open your windows and doors; turn off all gas appliances; turn off your gas supply at the isolation switch; get out of the building; and call the National Gas Emergency Helpline on 0800 111 999. The Octopus Energy email address is: hello@octopus.energy. Lower your Energy Bills, Quickly and Easily! In this guide we list all the Octopus Energy contact methods available: phone numbers, email addresses, social media platforms, emergency numbers and more. support@octopusinvestments.com. octopus energy supplies 100% renewable energy and saves you money. *Due to volume of spam LinkedIn is not a good place to reach me* London, Greater London, United Kingdom 500+ connections To talk about energy for your business, please call us on 020 3389 5613. Our 0808 number is free to call from all UK mobiles and landlines. For example, perhaps you have an urgent problem that needs solving, or it could just be that you prefer talking to a call agent directly to get your question answered. Our registered address is 155 Bishopsgate, London, EC2M 3TQ. Marks and Spencer plc is a company registered in England and Wales. Rather than waiting around on the phone, you can send an email and get on with what you need to do while waiting for a response. Switching to green energy is one of the biggest ways you can help tackle climate change. Call the main Octopus Energy phone number on 0808 164 1088 or email hello@octopus.energy if you would prefer to put in a request in writing. Customise our templates or build your own with the drag and drop editor. Greg Jackson, the founder and CEO of Octopus Energy, says he spends 30-60 mins a day on direct customer contact (almost all email, but a bit of social and occasional phone). The online account system is not exactly an Octopus Energy contact method, but you can actually perform a ton of different tasks on your account that might mean you don’t need to contact Octopus in the first place. Unfortunately, it is not currently available for Android devices. To talk about energy for your business, please call us on 020 3389 5613. If you have a query about your account or the process of switching to Octopus, you can contact Octopus Energy online via email, or by its Facebook and Twitter channels. Modern slavery statement. If you are interested in the programme, contact the team on 02028 703 892. Our VAT number is 214948301. Octopus will provide you with a referral link once you switch to them. Find out more about the supplier’s great customer service record in our complete Octopus Energy review. Call 0800 111 999 to reach the National Grid Emergency Service. For more information on what departments you will reach with these numbers, as well as other Octopus Energy contact methods, such as email addresses, read on to the following sections. Easy to use, quick to master and all at an affordable price. Find the contact number or other contact details you need to get your questions answered as quickly as possible. Opus Energy supplies electricity, but it is your local electricity distribution company that’s responsible for power cuts, and the wires and cables that connect you to the National Grid. Contact Octopus Energy. Set your account up here if you haven't already. We're taking 10 hours, 17 minutes on average to reply to your emails at the moment. No one likes waiting in a call queue. Octopus Energy +44 (0)333 344 2268 +44 (0)808 164 1088. Octopus Energy is a medium sized energy company, meaning, unlike some of the larger suppliers (such as the Big Six), it has one set of contact details for all types of enquiries for domestic customers! Through the app you can chat to the Customer Support Team and get your questions answered quickly. For example, on your online account you can: Before trying to get in touch with the supplier, it’s worth seeing if you can solve your question or perform a task through your online account. It is the largest investor in solar farms in the UK and built its own solar farm in 2011. 500,000  Before joining Octopus, Jonathan ran a team at Lloyds that looked after the bank’s non-core equity portfolio. Margus Aaslaid +372 50 237 93 info@octopusenergy.eu Name* Email* Subject. Octopus Real Estate – property +44 (0)800 294 6850. We only need your name and email. We've started Octopus Energy because we passionately want to bring fairer practices and better value to the people of Britain. - Thank you for getting in touch and for setting up your direct debit. The team is pretty quick at responding, generally replying within a couple of hours. Octopus Electric Vehicles- home of electric vehicle leasing for personal or business, and the electric car bundle, including charging and cheap renewable electricity to help you on your journey to electric. If you have a business supply with the provider, or have a commercial property with an Octopus Energy tariff, you can use the following contact details for all questions relating to your energy account. Margus Aaslaid. Energy for emailing. It takes just minutes to run a quote on our site, and within 17 days you could be up and running with your new supplier. Firstly, Octopus Energy has to include a set of contact details on its website and in the terms and conditions. There's heaps more you can do, from checking out all your old statements and correspondence with us to making one-off payments. Greg Jackson Founder and CEO, Octopus Energy. For business customers, there is a different Octopus Energy contact number and email address for general enquiries. To request a new meter from Octopus, use one of the Octopus Energy contact methods mentioned above. He joined Octopus in February 2015 as Product Head for Octopus Inheritance Tax Service. Octopus Energy Ltd is a company registered in England and Wales. Like most energy suppliers in the UK, Octopus is active on various social media platforms. Trading. So I cancelled my Iresa DD, set up my Octopus Energy a/c & DD details then on 13th Oct. informed them I had done this. Find your local contact. If the engineer says your boiler is fine, there is probably a problem with your meter. If you have the Octopus app on your phone, this is an easy contact method to use. If you want to register a formal complaint you can also contact the Chief Executive, Greg Jackson, using the above number or email greg@octopus.energy. ) Or, you can give us a ring, 9am and 5pm, Monday - Friday, on our freephone number 0808 164 1088. Update your browser for a better web experience, here and all over the internet. Alternatively they also offer an email service which they tend to reply within 24 hours. Telephone: 0330 808 1080. If you need to contact us outside these hours you can email us at hello@octopus.energy and we aim to respond within a few hours. Email address. Contact information. There are 148 customers that Octopus energy, rating them as good. Contact us. We won’t share your details with anyone or contact you for anything else. Sometimes a third party needs to intervene in order to find a solution both parties are happy with. Registered number: 09263424. For more information, go to www.powercut105.com. Greg Jackson, the founder and CEO of Octopus Energy, says he spends 30-60 mins a day on direct customer contact (almost all email, but a bit of social and occasional phone). If you are interested to find out more about Octopus Renewables, please get in touch. You can find out more about the online account system, plus how to set up an account and log in, in our Octopus Energy login guide. 3. You can call Octopus Energy on: 0808 164 1088 (open 9-5 Mon to Thur, 9-4 Fri) You could also email to their team at: hello@octopus.energy. Octopus Energy says it will be able to accurately track the amount of power from the solar panels through the grid for the first ... [email protected] t:020 8815 9222. You can speak to one of our trained energy advisers without the wait. Find out our resellers here Octopus Energy is seeking resellers. To do this, send an email to greg@octopus.energy detailing your complaint. Energy done betterOctopus Energy Services We’ll send you a text or email to remind you of your appointment nearer the time, and we’ll … Contact Email hello@octopus.energy Octopus Energy builds technology that reduce the cost of energy, improves customer experience and paves the way to a cheaper, greener, smarter grid. Electric Vehicle Charging. In fact, it was the best performing energy supplier in Which?’s 2018 annual survey. Note: The hyperlink goes to octopus.energy and not the octopus-energy.intercom-mail.com site that the link in this latest email points to. Most properties are suitable for a smart meter, as long as you have good mobile signal, and are not currently on a prepay meter. Your online account Gas leak, carbon monoxide leak or no gas supply? Email marketing made easy Simple, powerful tools to grow your business. When using this Octopus Energy contact method, make sure your email is easy to read and you include all the details needed for the Customer Service Team to understand your question and provide a satisfactory response. If you are not happy with this proposed resolution, you can escalate your complaint to the Operations Manager (through one of the Octopus Energy contact methods for complaints listed above), or take your issue directly to the supplier’s CEO, Greg Jackson. Soho Call us. Alternatively, you can send an email detailing your complaint to issueresolution@octopus.energy, or send a letter to the company’s office in London. In case you're wondering, we measure response times during business hours. Fill out intrest form here. Wow your subscribers. The final Octopus Energy contact method for general enquiries is social media. 1 Upper James Street Call 020 3966 4692 or get a free callback now. Octopus fund management group. Note: The hyperlink goes to octopus.energy and not the octopus-energy.intercom-mail.com site that the link in this latest email points to. Contact Us. Smart Meters. W1F 9DE. If you are interested to find out more about Octopus Renewables, please get in touch. Interested in our products? Octopus Ventures +44 (0)800 294 6831. There are multiple methods to contact Octopus Energy. Get in touch to find out more about our products, access support, or just give us some feedback. London What do I need to do if I want to change my current provider? Press enquiries. First, a gas safety engineer will need to check if it is your boiler. This is great news for Octopus Energy customers - just one Octopus Energy contact number and email address to remember. Jonathan is a qualified Chartered Accountant and has an MA in Geography from the University of Oxford. This line operates Monday to Friday from 9am to 5pm. Have a lovely day and stay safe! office: 2nd Floor, UK House, 164-182 Oxford Street, London W1D 1NN. Bulb Energy Ltd is licensed to supply electricity and gas by Ofgem. Another Octopus Energy contact method is the supplier’s mobile app. If you receive a deadlock letter from Octopus, or the process has exceeded eight weeks, you can take your complaint to the Energy Ombudsman. switches worldwide, Octopus Energy Contact: Phone Number & Email, Send a message on Twitter or Facebook (if you include the word emergency in your message, it will be marked as a priority). Octopus Energy is a gas and electricity provider that specialises in renewable energy. Changing suppliers is quick, easy and free! The Octopus Electric Vehicles programme is designed to help customers lease an electric car. RESELLERS. +372 50 237 93. info@octopusenergy.eu. Contact information. Instead, why not see if you can solve the issue through our online account, or drop us a message online for a quick response? 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